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Terms of Service
Refunds
If for any
reason your are not satisfied with the Services provided within the first 7 days, we offer a
full money back promise. Simply cancel your service within the first 7 days of service and we will refund your money.
EcomPlanet
Hosting Terms & Conditions Agreement
1. Term and
Payment for Services
2. Use of Services
3. Enforcement
4. Intellectual Property Rights
5. Warranty; Warranty Disclaimer
6. Limitation and Exclusion of Liability
7. Indemnification
8. Miscellaneous
You must
accept the terms of this Agreement in order to use the Services.
NOTWITHSTANDING,
BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND
AGREE TO BE BOUND BY THE TERMS AND CONDITIONS CONTAINED HEREIN AS WELL AS ALL
ACCEPTABLE USE POLICIES INCORPORATED BY REFERENCE.
EcomPlanet
Hosting reserves the right to change or modify any of the terms and conditions
contained in this Agreement, any Addendum and any policy or guideline
incorporated by reference at any time and from time to time in its sole
discretion, and to determine whether and when any such changes apply to both
existing or future customers. Any changes or modification will be effective
upon posting of the revisions on the EcomPlanet Hosting Web site (the
"Site"). Your continued use of Services following EcomPlanet Hosting
's posting of any changes or modifications will constitute your acceptance of
such changes or modifications.
1. TERM AND PAYMENT FOR SERVICES
1.1. Term
This
Agreement shall be for an "Initial Term" as chosen by you in the
Order Form located on this Site at the time you register for the Services. This
Agreement will be automatically renewed (the "Renewal Term") at the
end of the Initial Term for the same period as the Initial Term unless you
provide EcomPlanet Hosting with notice of termination seven (7) days prior to
the end of the Initial Term or the Renewal Term.
1.2. Termination Policy
If you
terminate your receipt of the Services prior to the end of the Initial Term or
the Renewal Term, whichever is then applicable, (a) EcomPlanet Hosting will not
refund to you any fees paid in advance of such termination and (b) you shall be
required to pay 100% of EcomPlanet Hosting's standard monthly charge for each
month remaining in the term, unless otherwise expressly provided in this Agreement.
Notwithstanding the foregoing, if you terminate your receipt of Shared Hosting
Services prior to the end of the first seven (7) days of the Initial Term,
you are entitled to a refund of the fees you paid in advance for the monthly
Services, not including any setup fees. Your termination request or notice must
be submitted to EcomPlanet Hosting in the manner described in Section 1.1.
EcomPlanet Hosting may terminate this Agreement at any time and for any reason
by providing to you written notice seven (7) days prior to the date of
termination. If EcomPlanet Hosting terminates this Agreement, EcomPlanet
Hosting will refund to you the pro-rata portion of prepaid fees attributable to
Services (excluding setup fees) not yet rendered as of the termination date
unless otherwise expressly provided in this Agreement. If termination was
enforced to due violations that result in damages or fees assigned to
EcomPlanet Hosting on your behalf, no refunds shall apply and you will be held
liable for such fees.
1.3 Default and Cure
In the event
that either party hereto defaults in the performance of any of its material
duties or obligations under this Agreement, including failure to make any
payments due under this Agreement, and such default is not cured within five
(5) days after written notice is given to the defaulting party specifying the
default, then the party not in default, after given written notice thereof to
the defaulting party, may terminate this Agreement.
1.4. Charges
You agree to
pay for all charges attributable to your use of the Services at the then
current EcomPlanet Hosting prices, which shall be exclusive of any applicable
taxes. You are responsible for the payment of all federal, state, and local
sales, use, value added, excise, duty and any other taxes assessed with respect
to the Services, other than taxes based on EcomPlanet Hosting's net income.
1.5. Payment
All charges
for Services must be paid in advance according to the then current prices
applicable to the Services. Upon entering this Agreement, you must choose to
pay either by direct charge to a credit or debit card. If you choose to pay by
credit or debit card upon registering for the Services, you thereby authorize
EcomPlanet Hosting to charge your credit or debit card to pay for any charges
that may apply to your account. You must notify EcomPlanet Hosting of any
changes to your card account (including, without limitation, applicable account
number or cancellation or expiration of the account), your billing address, or
any information that may prohibit EcomPlanet Hosting from charging your
account. EcomPlanet Hosting may also create periodic invoices for any
applicable Supplemental Charges associated with your use of the Services. You
agree to pay to EcomPlanet Hosting the amount indicated in each invoice by the
due date reflected on that invoice. If you fail to pay any fees and taxes by
the applicable due date for credit card or invoice payments, late charges of
the lesser of one and one-half per cent (1.5%) per month or the maximum allowable
under applicable law but at no time less than $15 shall also become payable by
you to EcomPlanet Hosting . In addition, your failure to fully pay any fees and
taxes within five (5) days after the applicable due date will be deemed a
material breach of this Agreement, and EcomPlanet Hosting may, in addition to
any other remedy it may have: (i) suspend its performance of the Services
and/or terminate this Agreement; and/or (ii) At the time of such nonpayment,
EcomPlanet may, delete any and all content from the EcomPlanet Servers. Any
such suspension or termination of the Services would not relieve you from
paying past due fees plus interest. In the event of collection enforcement, you
will be liable for any costs associated with such collection, including,
without limitation, reasonable attorneys' fees, court costs and collection
agency fees.
2. USE OF SERVICES
2.1. Applicable Use Policy
The
EcomPlanet Hosting Acceptable Use Policy (the "Usage Policy") govern
the general policies and procedures for use of the Services. The Usage Policy
is posted on EcomPlanet Hosting's Web site (or such other location as
EcomPlanet Hosting may specify) and may be updated from time-to-time. YOU
SHOULD CAREFULLY READ THE USAGE POLICY. BY USING THE SERVICES, YOU AGREE TO BE
BOUND BY THE TERMS OF THE USAGE POLICY AND ANY MODIFICATIONS. EcomPlanet
Hosting RESERVES THE RIGHT TO TERMINATE YOUR ACCOUNT FOR ANY VIOLATION OF THE
USAGE POLICY OR THIS AGREEMENT.
2.2. Material and Product Requirements
Unless we
have agreed otherwise in a separate agreement, you must ensure that all
material and data placed on EcomPlanet Hosting's equipment is in a condition
that is "server-ready," which is in a form requiring no additional
manipulation by EcomPlanet Hosting . EcomPlanet Hosting will make no effort to
validate any of this information for content, correctness or usability. If your
material is not "server-ready", EcomPlanet Hosting has the option at
any time to reject this material. EcomPlanet Hosting will notify you of its refusal
of the material and afford you the opportunity to amend or modify the material
to satisfy the needs and/or requirements of EcomPlanet Hosting . Use of the
Services requires a certain level of knowledge in the use of Internet
languages, protocols and software. This level of knowledge varies depending on
the anticipated use and desired content of your Web site. You must have the
necessary knowledge to create and maintain a Web site. It is not EcomPlanet
Hosting 's responsibility to provide this knowledge or customer support outside
of the Services agreed to by you and EcomPlanet Hosting .
2.3. Bandwidth and Storage Usage
You agree
that use of the Services under this Agreement will not exceed the bandwidth and
storage usage limits set out. If you use any bandwidth or storage space in
excess of the agreed upon number of megabytes per month, you agree to pay the
associated additional charges. Data stored in your user account on a EcomPlanet
Server is not owned by EcomPlanet Hosting; therefore Data preservation is the ultimate
responsibility of you, the client. EcomPlanet Hosting is in no way responsible
for the client’s data and or the backup of that data.
3. ENFORCEMENT
3.1. Investigation of Violations
EcomPlanet
Hosting may investigate any reported or suspected violation of this Agreement,
its policies or any complaints and take any action that it deems appropriate
and reasonable under the circumstance to protect its systems, facilities,
customers and/or third parties. EcomPlanet Hosting will not access or review the
contents of any e-mail or similar stored electronic communications except as
required or permitted by applicable law or legal process.
3.2. Actions
EcomPlanet
Hosting reserves the right and has absolute discretion to restrict or remove
from its servers any content that violates this Agreement or related policies
or guidelines, or is otherwise objectionable or potentially infringing on any
third party's rights or potentially in violation of any laws. If we become
aware of any possible violation by you of this Agreement, any related policies
or guidelines, third party rights or laws, EcomPlanet Hosting may immediately
take corrective action, including, but not limited to, (a) issuing warnings,
(b) suspending or terminating the Service, (c) restricting or prohibiting any
and all uses of content hosted on EcomPlanet Hosting 's systems, and/or (d)
disabling or removing any hypertext links to third party Web sites, any of your
content distributed or made available for distribution via the Services, or
other content not supplied by EcomPlanet Hosting which, in EcomPlanet Hosting
's sole discretion, may violate or infringe any law or third-party rights or
which otherwise exposes or potentially exposes EcomPlanet Hosting to civil or
criminal liability or public ridicule. It is EcomPlanet Hosting 's policy to
terminate repeat infringers. EcomPlanet Hosting's right to take corrective
action, however, does not obligate us to monitor or exert editorial control
over the information made available for distribution via the Services. If
EcomPlanet Hosting takes corrective action due to such possible violation,
EcomPlanet Hosting shall not be obligated to refund to you any fees paid in
advance of such corrective action.
3.3. Disclosure Rights
To comply
with applicable laws and lawful governmental requests, to protect EcomPlanet
Hosting 's systems and customers, or to ensure the integrity and operation of
EcomPlanet Hosting 's business and systems, EcomPlanet Hosting may access and
disclose any information it considers necessary or appropriate, including,
without limitation, user profile information (i.e., name, e-mail address,
etc.), IP addressing and traffic information, usage history, and content
residing on EcomPlanet Hosting's servers and systems. EcomPlanet Hosting also
reserves the right to report any activity that it suspects violates any law or
regulation to appropriate law enforcement officials, regulators, or other
appropriate third parties.
4. INTELLECTUAL PROPERTY RIGHTS
4.1. Your License Grant to EcomPlanet Hosting
You hereby
grant to EcomPlanet Hosting a non-exclusive, worldwide, and royalty-free
license for the Initial Term and any Renewal Term to use your content as
necessary for the purposes of rendering and operating the Services to you under
this Agreement. You expressly (a) grant to EcomPlanet Hosting a license to
cache materials distributed or made available for distribution via the
Services, including content supplied by third parties, and (b) agree that such
caching is not an infringement of any of your intellectual property rights or
any third party's intellectual property rights.
4.2. EcomPlanet Hosting Materials and Intellectual Property
All
materials, including but not limited to any computer software (in object code
and source code form), data or information developed or provided by EcomPlanet
Hosting or its suppliers or agents pursuant to this Agreement, and any
know-how, methodologies, equipment, or processes used by EcomPlanet Hosting to
provide the Services to you, including, without limitation, all copyrights,
trademarks, patents, trade secrets and other proprietary rights are and will
remain the sole and exclusive property of EcomPlanet Hosting or its suppliers,
including but not limited to any software programs, inventions, products and/or
technology innovations and methodologies utilized, developed, or disclosed by
EcomPlanet Hosting during the term of this Agreement. Unauthorized copying,
reverse engineering, decompiling, and creating derivative works based on the
any such software is expressly forbidden except as permitted in this Agreement.
You may be held legally responsible for violation of any patent rights,
copyright or trade secret rights that is caused or encouraged by failure to
abide by the terms of this Agreement.
4.3. Trademarks
You hereby
grant to EcomPlanet Hosting a limited right to use your trademarks, if any, for
the limited purpose of permitting EcomPlanet Hosting to fulfill its duties
under this Agreement. This is not a trademark license and no other rights
relating to the trademarks are granted by this Agreement. Specifically, but
without limitation, the rights granted by this Agreement do not include the
right to sub-license use of your trademarks or to use your trademarks with any
other products or services outside the scope of the Services provided under
this Agreement. The limited trademark use rights granted under this section
terminate upon termination of this Agreement.
5. WARRANTY; WARRANTY DISCLAIMER
5.1. Customer and/or Third Party Acts
EcomPlanet
Hosting is not responsible in any manner for any non-confirming Services to the
extent caused by you or your customers. In addition, EcomPlanet Hosting is not
responsible for loss or corruption of data in transmission, or for failure to
send or receive data due to events beyond EcomPlanet Hosting's reasonable
control.
5.2. No Express or Implied Warranty
ALL
SERVICES, SYSTEMS AND PRODUCTS PROVIDED BY EcomPlanet Hosting UNDER THIS
AGREEMENT ARE PROVIDED WITHOUT ANY EXPRESS OR IMPLIED WARRANTY IN FACT OR IN
LAW, WHATSOEVER. YOU ACKNOWLEDGE AND AGREE THAT EcomPlanet Hosting EXERCISES NO
CONTROL OVER, AND ACCEPTS NO RESPONSIBILITY FOR, THE CONTENT OF THE INFORMATION
PASSING THROUGH EcomPlanet Hosting's COMPUTERS, NETWORK HUBS AND POINTS OF
PRESENCE, OR THE INTERNET. EcomPlanet Hosting DOES NOT WARRANT THAT THE
OPERATION OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR COMPLETELY
SECURE, AND DOES NOT MAKE ANY WARRANTIES WITH RESPECT TO PATENT, COPYRIGHT,
TRADE SECRET OR TRADEMARK INFRINGEMENT. ALL SERVICES PERFORMED UNDER THIS AGREEMENT
ARE PERFORMED "AS IS" AND WITHOUT WARRANTY AGAINST FAILURE OF
PERFORMANCE INCLUDING, WITHOUT LIMITATION, ANY FAILURE DUE TO COMPUTER HARDWARE
OR COMMUNICATION SYSTEMS. EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT,
EcomPlanet Hosting DOES NOT MAKE AND HEREBY DISCLAIMS, AND YOU HEREBY WAIVE ALL
RELIANCE ON, ANY REPRESENTATIONS OR WARRANTIES, ARISING BY LAW OR OTHERWISE,
REGARDING THE SERVICES, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR CONDITIONS OF QUALITY,
AND ANY WARRANTIES WITH RESPECT TO PATENT, COPYRIGHT, TRADESECRET OR TRADEMARK
INFRINGEMENT.
5.3 Your Warranties and Representations to EcomPlanet Hosting
You warrant,
represent, and covenant to EcomPlanet Hosting that (a) you are at least
eighteen (18) years of age or are a duly organized and validly existing entity;
(b) you possess the legal right and ability to enter into this Agreement; (c)
you will use the Services only for lawful purposes and in accordance with this
Agreement and all applicable policies and guidelines; (d) you will be
financially responsible for the use of your account; (e) you have acquired or
will acquire all authorization(s) necessary for hypertext links to third-party
Web sites or other content; (f) you have verified or will verify the accuracy
of materials distributed or made available for distribution via the Services,
including, without limitation, your content, descriptive claims, warranties,
guarantees, nature of business, and address where business is conducted, and
(g) your content and/or any software that you install or provide does not and
will not infringe or violate any right of any third party (including any
intellectual property rights) or violate any applicable law, regulation or
ordinance.
6. LIMITATION AND EXCLUSION OF LIABILITY
6.1. Limitations
IN NO EVENT
SHALL EcomPlanet Hosting HAVE ANY LIABILITY WHATSOEVER FOR DAMAGE, UNAUTHORIZED
ACCESS TO, ALTERATION, THEFT OR DESTRUCTION OF INFORMATION PROVIDED TO
EcomPlanet Hosting , DISTRIBUTED OR MADE AVAILABLE FOR DISTRIBUTION VIA THE
SERVICES. EcomPlanet Hosting SHALL HAVE NO LIABILITY UNDER THIS AGREEMENT OR
OTHERWISE FOR CONSEQUENTIAL, EXEMPLARY, SPECIAL, INCIDENTAL, OR PUNITIVE
DAMAGES EVEN IF EcomPlanet Hosting HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. IN ANY EVENT, THE LIABILITY OF OUR SERVICES TO YOU FOR ANY
REASON AND UPON ANY CAUSE OF ACTION SHALL BE LIMITED TO THE AMOUNT ACTUALLY
PAID TO ECOMPLANET BY YOU UNDER THIS AGREEMENT DURING THE THIRTY (30)
DAYS IMMEDIATELY PRECEDING THE DATE ON WHICH SUCH CLAIM ACCRUED. THIS
LIMITATION APPLIES TO ALL CAUSES OF ACTION IN THE AGGREGATE, INCLUDING, WITHOUT
LIMITATION, TO BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT
LIABILITY, MISREPRESENTATIONS, AND OTHER TORTS. THE FEES FOR THE SERVICES SET
BY EcomPlanet Hosting UNDER THIS AGREEMENT HAVE BEEN AND WILL CONTINUE TO BE
BASED UPON THIS ALLOCATION OF RISK. ACCORDINGLY, YOU HEREBY RELEASE EcomPlanet
Hosting FROM ANY AND ALL OBLIGATIONS, LIABILITIES, AND CLAIM IN EXCESS OF THE
LIMITATION STATED IN THIS SECTION 6.1. BECAUSE SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES,
IN SUCH STATES, OUR LIABILITY IS LIMITED TO THE EXTENT PERMITTED BY LAW.
6.2. Interruption of Service
You hereby
acknowledge and agree that EcomPlanet Hosting will not be liable for any
temporary delay, outages or interruptions of the Services. Further, EcomPlanet
Hosting shall not be liable for any delay or failure to perform its obligations
under this Agreement, where such delay or failure results from any act of God
or other cause beyond its reasonable control (including, without limitation,
any mechanical, electronic, communications or third-party supplier failure).
6.3. Maintenance
You hereby
acknowledge and agree that EcomPlanet Hosting reserves the right to temporarily
suspend services for the purposes of maintaining, repairing, or upgrading its
systems and network. EcomPlanet Hosting will use best efforts to notify you of
pending maintenance however at no time is under any obligation to inform you of
such maintenance.
7. INDEMNIFICATION
You will
defend, indemnify and hold harmless EcomPlanet Hosting and its officers,
directors, shareholders, employees, consultants, agents, affiliates and suppliers
(an "Indemnitee") from any and all threatened or actual claims,
demands, causes of action, suits, proceedings (formal or informal), losses,
damages, fines, penalties, liabilities, costs and expenses of any nature,
including attorneys' fees and court costs, sustained or incurred by or asserted
against any Indemnitee by any person, firm, corporation, governmental
authority, Affiliateship or other entity by reason of or arising out of or
relating to: (i) your violation or breach of any term, condition, representation
or warranty of this Agreement or any applicable policy or guideline; (ii) your
conduct, including but not limited to your negligence, gross negligence, or
willful misconduct; (iii) your use of the Services, including any improper or
illegal uses; (iv) any claim by a former employee of yours whose employment has
been or may be terminated in connection with or as a result of the execution of
this Agreement and performance of the Services by EcomPlanet Hosting ; or (v)
any claim relating to your services or products, or your installation and/or
use of any third-party software, including but not limited to advertising,
product liability claims or infringement of any trademark, copyright, patent,
trade secrets or nonproprietary right of a third party (including, without
limitation, defamation, libel, or violation of privacy or publicity).
8. MISCELLANEOUS
8.1 Confidentiality
The parties
each agree that all Confidential Information (as defined below) communicated to
it by the other is done so in confidence and will be used only for the purposes
of this Agreement and will not be used to compete with the other party or
disclosed to any third party without the prior written consent of the other
party except as permitted under this Agreement. "Confidential
Information" means all information in any form, including, without
limitation, printed or verbal communications and information stored in printed,
optical or electromagnetic format, which relates to the Services; or computer,
data processing or electronic commerce programs and software; electronic data
processing applications, routines, subroutines, techniques or systems;
information which incorporates or is based upon proprietary information of
either party; or information concerning business or financial affairs, product
pricing, financial conditions or strategies, marketing, technical systems of
either party; or any information concerning customers or vendors of either
party; or any data exchange between a party and any customers or vendors.
Exceptions to Confidential Information include (1) information in the public
domain; (2) information developed independently by a party without reference to
information disclosed under this Agreement; or (3) information received from a
third party without restriction and/or breach of this or a similar Agreement.
It is not a violation of this provision to disclose Confidential Information in
compliance with any legal, accounting or regulatory requirement beyond the
control of either Party or, but in such case, prior to disclosure, the
disclosing Party shall give written notice to the other Party to permit that
Party an opportunity to challenge such disclosure. If either Party is
subpoenaed, such Party shall give written notice to the other Party to permit
that Party an opportunity to challenge the disclosure of Confidential
Information. Upon the termination of this Agreement and upon written request of
the disclosing Party, each Party shall promptly return all Confidential
Information of the other Party. This provision shall survive the termination of
this Agreement for two (2) years.
8.2. Notices
All notices,
reports, requests, or other communications given pursuant to this Agreement
shall be made in writing, shall be delivered by hand delivery, overnight
courier service, fax, or electronic mail, shall be deemed to have been duly
given when delivered.
8.3. Choice of Law and Forum
THIS
AGREEMENT, WILL BE GOVERNED BY THE LAWS OF THE UNITED STATES AND THE STATE OF
MICHIGAN, WITHOUT REFERENCE TO RULES GOVERNING CHOICE OF LAWS. ANY ACTION
RELATING TO THIS AGREEMENT MUST BE BROUGHT IN THE FEDERAL OR STATE COURTS
LOCATED IN MICHIGAN, AND YOU IRREVOCABLY CONSENT TO THE JURISDICTION OF SUCH
COURTS.
8.4. Entire Agreement
This
Agreement and all policies and guidelines incorporated in this Agreement by
reference constitutes the entire Agreement of the parties and may not be
modified or altered orally but only by an agreement in writing signed by both
parties.
8.5. No Fiduciary Relationship
No
Third-Party Beneficiaries EcomPlanet Hosting is not the agent, fiduciary,
trustee or other representative of you. Nothing expressed or mentioned in or
implied from this Agreement is intended or shall be construed to give to any
person other than the parties hereto any legal or equitable right, remedy or
claim under or in respect to this Agreement. This Agreement and all of the
representations, warranties, covenants, conditions and provisions hereof are
intended to be and are for the sole and exclusive benefit of the parties
hereto.
8.6. Assignments
You may not
transfer or assign your rights, duties, or obligations under this Agreement
without EcomPlanet Hosting's prior written consent. EcomPlanet Hosting may
assign its rights and obligations under this Agreement and may utilize
affiliate and/or agents in performing its duties and exercising its rights
under this Agreement, without your consent. Subject to that restriction, this
Agreement will be binding on, inure to the benefit of, and be enforceable
against the parties and their respective successors and assignees.
8.7. No Waiver
EcomPlanet
Hosting's failure to enforce the strict performance of any provision of this
Agreement will not constitute a waiver of EcomPlanet Hosting's right to
subsequently enforce such provision or any other provisions under this
Agreement.
8.8. Severability
If any
provision of this Agreement is deemed illegal, invalid, void or otherwise
unenforceable in whole or in part, that provision shall be severed or shall be
enforced only to the extent legally permitted, and the remainder of the
provision and the Agreement shall remain in full force and effect. If any
provision of this Agreement is deemed to be invalid, void or unenforceable only
with respect to a particular application, such term or provision shall remain
in full force and effect with respect to all other applications.
8.9. Survival
All
provisions of this Agreement relating to your warranties, intellectual property
rights, limitation and exclusion of liability, your indemnification obligations
and payment obligations shall survive the termination or expiration of this
Agreement.